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COVID–19 Information for Businesses in Cambridge
The INVEST Cambridge team remains available to assist with all of your business questions while our office remains closed until mid-June, 2020 to help reduce the spread of COVID-19. We will update this page with business related supports, programs and resources to ensure local businesses receive timely information during the pandemic. Our staff can be reached by email at invest@cambridge.ca or by phone at 519-740-4685.
For general City-related updates, please visit www.cambridge.ca/COVID19.
News
Patio and Outdoor Dining Permits
As of Friday, June 12 under Stage 2 of the Province’s reopening plan, outdoor dining services in the Region of Waterloo are permitted to open. We have implemented a streamlined process and are waiving permit fees to make it faster and easier for restaurant owners to expand or create new patios and outdoor dining areas. To apply, visit www.cambridge.ca/BusinessLicence and download and application form.
Interested in seeing what patios are now open? Check out our restaurants/patio map!
INVEST Cambridge launches business Outreach Survey to support local businesses
The goal of the program is to understand the effectiveness of Federal and Provincial assistance programs and identify any gaps while understanding any unique issues that Cambridge businesses are facing.
The survey can be found at engagewr.ca/business-outreach-program and is available until June 26, 2020.
Cambridge Farmers' Market to reopen
The Cambridge Farmers' Market reopens on Saturday, June 27, 2020! For information regarding businesses and local restaurants that are offering physically distancing friendly services, please visit our #OrderFromHome page
On This Page
- Economic Response Plan
- Small Business Centre
- Province of Ontario List of Essential Workplaces
- Re-opening Ontario
- Important Resources for Businesses as they Reopen
- FAQs Regarding Municipal Services Available During the COVID-19 Office Closure
- Business Support Links
- Other Non-Government Resources for Information Purposes
- Business to Business Support
- COVID-19 Business Support Call Out
- COVID-19 Information for Individuals in Cambridge
Economic Response Plan
On March 25, Cambridge City Council approved the Economic Response Plan which includes a series of measures to support local residents, businesses, and workers during the challenges of the COVID-19 pandemic. Read the news release Cambridge City Council approves Economic Response Plan, dated March 25, 2020. At the Council meeting of May 19, 2020, Cambridge City Council approved extending short-term economic relief measures to support residents and businesses impacted by the COVID-19 pandemic.
The City of Cambridge is now accepting applications for the property tax deferral program. This program will extend the 2020 final property tax due dates by 60 days for residents and businesses who qualify. It is intended to give residents and businesses extra time to pay their final tax bills, if needed. More information regarding the tax deferral program may be found on the City of Cambridge website or you can apply for a tax deferral online.
Small Business Centre
The Cambridge Small Business Centre physical location remains closed. However, all workshops, events and in-person consultations have been converted to an online format at this time. One-on-One Consultations can still be scheduled by phone or email. Please connect with us for consultations at the above contact information and we will be happy to book you an appointment. For a list of seminars an events you can visit the Waterloo Region Small Business Centre.
Province of Ontario List of Essential Workplaces (Updated May 1, 2020)
On Friday, April 3, 2020 the Ontario government amended the definition of and list of essential workplaces that are permitted to remain open. Businesses that are not identified on this list MUST close their physical locations by 11:59 pm on Saturday, April 4, 2020. All physical locations for non-essential businesses must remain closed until the province rescinds these restrictions (see the "Re-opening Ontario" section below for a schedule as the easing of restrictions is announced).
Re-opening Ontario (Updated May 28, 2020)
Beginning on Monday, May 4, 2020, the province began to ease restrictions on retail establishments. Further announcements were made on Wednesday, May 6, 2020 and Thursday, May 15, 2020 to phase in additional establishments, allowing them to reopen to the public (please see the schedule below). These announcements are the first step in the province's framework for reopening Ontario.
If you have questions about what will be open or impacts to your business or employment, please contact the Stop the Spread Business Information Line at 1-888-444-3659.
Monday, May 4, 2020 |
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Friday, May 8, 2020 |
Garden centres and nurseries will be able to open for in-store payment and purchases, operating under the same guidelines as grocery stores and pharmacies. |
Saturday, May 9, 2020 |
Hardware stores and safety supply stores will be permitted to open for in-store payment and purchases. |
Monday, May 11, 2020 |
Retail stores with a street entrance can begin offering curbside pickup and delivery, in accordance with the Ministry of Health's Guidance Document for Essential Workplaces and occupational health and safety requirements. |
Saturday, May 16, 2020 |
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Tuesday, May 19, 2020 Stage 1 of the "Framework for re-opening our Province" begins |
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Wednesday, May 27, 2020 |
Healthcare providers outlined below are permitted to reopen once their respective regulatory bodies release guidelines to ensure high-quality and safe clinical care:
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Friday, June 12, 2020 Stage 2 of the "Framework for re-opening our Province" begins for Waterloo Region |
Ontario will be taking a regional approach to move into Stage 2. As directed by the province, each region will be permitted to enter Stage 2 when safe to do so as public health criteria outlined in the framework are met. Waterloo Region has been identified to begin to implement Stage 2 of the framework. While Stage 2 businesses and workplaces can open as soon as June 12, dates and approaches may vary based on each community's local needs and the ability of each business or service to meet workplace safety guidelines and public health advice. Please be patient while our businesses navigate the regulations and slowly reopen to the public. See below for a list of establishments that will be able to open under stage 2:
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Important Resources for Businesses as they Reopen
Resources to prevent COVID-19 in the workplace | ||||||||||||
The province has developed numerous resources and information to provide sector specific guidance for keeping employees and workplaces healthy and safe. | ||||||||||||
Building considerations and water flushing | ||||||||||||
The City of Cambridge Public Works department would like to advise businesses that might be re-opening after an extended closure to flush their water lines before re-opening. Resources on how to prepare your building for re-occupancy and important steps for reopening your building water supply are available. | ||||||||||||
Personal protective equipment | ||||||||||||
If your business requires personal protective equipment (PPE), the Province of Ontario has developed a directory of Workplace PPE Suppliers. If your business is a manufacturer or supplier of PPE, you may apply to have your business listed in this directory. Listing of local businesses supplying PPE:
To have your business added to this listing, please contact our staff at invest@cambridge.ca. |
** For a comprehensive listing of industries and their status for reopening, please visit the provincial essential businesses website or review O. Reg. 82/20: Closure of Places of Non-Essential Businesses in full.
FAQs Regarding Municipal Services Available During the COVID-19 Office Closure
Can I still apply for a building permit? |
Yes. Municipal staff are still processing building permit applications. Please apply using our online building permit portal. Please direct any questions relating to the building permit process to staff at building@cambridge.ca. |
Can I still apply for a business licence? |
Yes. Municipal staff are still processing business licence applications at this time. Further information regarding licencing requirements may be found on our website. Please note that during the current office closure, all required materials must be scanned and emailed to our Business Licence Compliance Officer at ChafeK@cambridge.ca. To speak with a staff member, please call (519) 740-4680, ext 4581. Please note: processing times may be longer than usual during these unique circumstances, and we appreciate your patience. |
Can I still register my business? |
Yes. Business name registration is completed through the Province of Ontario and applications must be submitted online. For assistance with this, or to get advice on opening a small business, please contact our Economic Development team at invest@cambridge.ca. |
Is the Small Business Centre open? |
While our physical office is not currently open to the public, our staff are available for business consultations via telephone. Please contact our staff at (519) 740-4685, ext 4352 to make an appointment. |
Are development applications still being accepted? (Updated April 6, 2020) |
For submitting a planning application during this time, please only submit a PDF of the completed application form which has been signed by all property owners as an e-mail attachment to planning@cambridge.ca. Planning staff will respond with information for how to submit the complete planning application documents and required fee payment after that. Planning applications that have been previously delivered to the City’s drop box will be accessed by Planning staff. Complete planning application which are submitted will be processed. |
Are there any monetary supports available for my business? |
Please review the below Business Support Links to see a variety of supportive programs being offered to businesses at this time. Our staff will continue to update this list as new programs are introduced by government and private partners. |
My question hasn't been addressed here. Who can I contact? |
Our Economic Development team is available via email to answer any questions you may have during this time. Please contact invest@cambridge.ca with any business related inquiries. |
Business Support Links
We know these challenging times are causing concern and anxiety for many people, especially small business owners. We hope to continue to support you during this difficult period. Please see below resources and information.
Government of Canada (updated May 25, 2020) |
Canada's COVID-19 Economic Response Plan: Support for Canadians and Businesses (updated April 13, 2020) - this plan includes:
** Please note - this is a list of the programs staff receive the most inquiries regarding. For a comprehensive list of all available programs and supports, please visit the federal economic response plan website. Coronavirus Disease (COVID-19): Resources for Canadian Businesses |
Government of Ontario |
Ontario's Action Plan: Responding to COVID-19
Electricity Relief to Families, Small Businesses and Farms (released March 24, 2020) List of Essential Businesses (updated April 3, 2020) - If you need assistance determining whether or not you have an essential business, please contact the provincial hotline at 1 888-444-3659. Reopening Ontario after COVID-19 - Reopening the province will be gradual and occur in stages, allowing health officials to assess conditions prior to progressing to the next stage (released April 27, 2020). COVID-19: Tackling the Barriers - The province has launched a portal to allow businesses to request temporary changes in rules and regulations in an effort to remove barriers that are hindering business and negatively impacting Ontario's supply chain. Businesses working to retool their operations to produce health-related products, or those that want to continue their operations in this new environment of physical distancing, can submit any potential roadblocks to the website (announced April 28, 2020) Workplace Health and Safety Resources - Ontario is releasing safety guidelines to protect workers, customers and the general public from COVID-19 as it prepares for a gradual reopening of the provincial economy. Sector guidelines contain recommendations and tips for employers on how to keep workers safe on the job. ** Please note - this is a list of the programs staff receive the most inquiries regarding. For a comprehensive list of all available programs and supports, please visit the provincial economic response plan website. |
Region of Waterloo |
The Region of Waterloo, all seven area municipalities, Waterloo EDC (Waterloo Region Economic Development Corporation) the Greater K-W Chamber of Commerce, Cambridge Chamber of Commerce, Communitech, and local partners have created the Business and Economic Support Team of Waterloo Region (BESTWR) to help all types of local businesses cope with challenges caused by COVID-19. |
Business Development Bank of Canada |
Support for Entrepreneurs Impacted by Coronavirus Business Continuity Plan and Templates for Entrepreneurs Webinar: How to cope with the impacts of COVID-19 on your business |
Farm Credit Canada |
Credit Program for Farmers and the Agri-food Sector (released March 23, 2020) |
Export Development Canada |
EDC Stands Ready to Support Canadian Exporters Impacted by COVID-19 |
Employment Insurance and Labour and Occupational Health and Safety |
Coronavirus Disease (COVID-19) – Employment and Social Development Canada |
Ontario Ministry of Health |
Stats and Self Assessment Tool Guidelines for Food Premises COVID-19 (released March 20, 2020) Guidelines for Personal Service Settings Covid-19 (released March 20, 2020) |
Waterloo Regional Police |
Security Self Audit |
Canadian Chamber of Commerce |
Canadian Business Resilience Network |
Ontario Chamber of Commerce |
COVID -19 Preparedness for Business 2020 Economic and Fiscal Update Canada United Small Business Relief Fund - Canada United is a movement to support local businesses in communities across the country. The Canada United Small Business Relief Fund (CUSBRF) was established to help small businesses offset the cost of expenses to open safely or adopt digital technologies to move more of their business online. Grants of up to $5,000 available for eligible businesses on a first come, first served basis. Applications are open for all provinces and territories as of February 16th, 2021 at 1 p.m. EST. |
World Health Organization COVID-19 |
Business and Employees |
FedDev Ontario |
COVID-19 Collaboration Platform April Focus on Economic Development Newsletter and Resources Regional Relief and Recovery Fund - Priority may be given to SMEs in the manufacturing, technology, tourism and other sectors key to the region, that are major employers in small communities or that support the government’s commitment to underrepresented groups. |
Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) |
The Governments of Canada and Ontario are supporting the agriculture, agri-food and agri-products sectors to capture online e-business opportunities that will help create new, expanded or enhanced markets and open new retail channels to help generate new revenue streams for future growth. The Agri-Food Open for E-Business targeted intake will help businesses/organizations quickly expand their marketing channels and respond to new market challenges, increase online sales in the sector and provide consumers with access to more local food. This targeted application intake features two funding streams:
For more information regarding these grants, please visit the OMAFRA website. |
Digital Main Street Program |
The Ontario government, in partnership with the federal government, is helping small businesses reach more customers through the Digital Main Street platform. It is a $57-million program which will help up to 22,900 Ontario businesses create and enhance their online presence and generate jobs for more than 1,400 students. Through the $57-million contribution to the Digital Main Street platform, businesses will be able to take advantage of three new programs to support their digital transformation:
For more information regarding these grants, please visit Digital Main Street. |
Other Non-Government Resources for Information Purposes
Please note these are not government programs, these links are for information to help businesses only. The use of these programs are up to the discretion of the individual and we make no recommendations.
NGen - Next Generation Manufacturing Canada |
Supercluster funding for businesses building essential equipment, products and therapeutics COVID-19 Project Information Guide |
Waterloo Economic Development Corporation |
Waterloo EDC has developed a comprehensive resource page to assist businesses in navigating available government support programs. A webinar has been developed to answer frequently asked questions about workforce and labour programs. This webinar is also available on their resource page, under the 'Workforce and Labour' tab, or on their blog. |
Communitech |
Covid 19 Information Centre |
Restaurants Canada |
Updates and resources for food service operators |
Can YOU help?
Both the Provincial and Federal governments are looking to connect with businesses that may be able to provide the government with products (eg. face masks, gloves, ventilators, etc) and services to support Canada's response to COVID-19.
Business to Business Support
Find a list of companies below that have identified as having excess or are in need of addtional capacity during COVID-19.
To be added to this list, please email with the company name, capacity and services available (floor space, equipment etc). and contact information.
Economic Development will maintain the list and we ask that businesses connect with each other using the contact details below.
Local businesses with excess capacity |
Versocet - Returns management and fulfillment services. 1721 Bishop Street North, Unit 5-8 519-716-3000 Capacity: 8,200 square feet Available space for temporary storage and inventory. Services provided: labour for assembly, pick/packing/shiping, technical support. Secure facilty with alarms and cameras |
Local businesses that require capacity |
COVID-19 Business Support Call Out
The City of Cambridge is compiling a list of Cambridge companies who supply personal protective equipment (PPE) to help businesses keep their employees and customers safe during COVID-19. Please email with company name, website, contact information and what PPE you supply to be added to the list.
A local advanced manufacturing firm is looking for support from a local business who has between 3,500 and 10,000 square feet of clean space, ISO 8 or better for custom contract work in the medical industry during #COVID19. Please email with subject line #cleanspace if you can help.
A provincial client is looking for local warehouse and/or industrial space to be repurposed as a creative production facility, and leased for the medium to long term. Space must be a minimum of 10,000 square feet (larger preferred), with a clear ceiling height of 24' or above, 600 amp 3-phase power supply is preferred, and ample parking is required (50-75 spaces). Please email with subject line #productionspace for a complete list of requirements and further information.
COVID-19 Information for Individuals in Cambridge
All levels of government have announced supports for workers and residents during this challenging time. Our staff have compiled various programs being offered below, to help our residents find the assistance they need, all in one place.
For general City-related updates, please visit www.cambridge.ca/covid19.
Support Programs for Individuals
Municipal Programs (Updated May 20, 2020) |
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Regional Programs |
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Provincial Programs |
** Please note - this is a list of the programs staff receive the most inquiries regarding. For a comprehensive list of all available programs and supports, please visit the provincial economic response plan website. |
Federal Programs |
Students and Youth
** Please note - this is a list of the programs staff receive the most inquiries regarding. For a comprehensive list of all available programs and supports, please visit the federal economic response plan website. |
Workforce Planning Board of Waterloo, Wellington and Dufferin |
The Workforce Planning Board of Waterloo Wellington Dufferin (WPB) leads local workforce development by identifying local labour market needs/trends/priorities and working with the community to develop action plans to address these issues. In response to the COVID crisis and the large increase in people looking for work, the WPB has implemented an early launch of their new local job portal - https://www.findyourjob.ca/. |
** Please note: these programs are constantly evolving, and staff will attempt to update this page as changes occur. The best source of information for all available government supports is each level of government's COVID-19 response plan. Please report any broken links to invest@cambridge.ca.