• Lawn care and landscaping;
• Additional essential construction projects that include:
  • shipping and logistics;
  • broadband, telecommunications, and digital infrastructure;
  • any other project that supports the improved delivery of goods and services;
  • municipal projects;
  • colleges and universities;
  • child care centres;
  • schools; and
  • site preparation, excavation, and servicing for institutional, commercial, industrial and residential development;
• Automatic and self-serve car washes;
• Auto dealerships, open by appointment only;
• Golf courses may prepare their courses for the upcoming season, but not open to the public; and
• Marinas may also begin preparations for the recreational boating season by servicing boats and other watercraft and placing boats in the water, but not open to the public. Boats and watercraft must be secured to a dock in the marina until public access is allowed.

• Golf courses will be able to open, with clubhouses open only for washrooms and restaurants open only for take-out.
• Marinas, boat clubs and public boat launches may open for recreational use.
• Private parks and campgrounds may open to enable preparation for the season and to allow access for trailers and recreational vehicles whose owners have a full season contract.
• Businesses that board animals, such as stables, may allow boarders to visit, care for or ride their animal.

Tuesday, May 19, 2020

Step 1 of the "Framework for re-opening our Province" begins

• Retail services that are not in shopping malls and have separate street-front entrances with measures in place that can enable physical distancing, such as limiting the number of customers in the store at any one time and booking appointments beforehand or on the spot.
• Seasonal businesses and recreational activities for individual or single competitors, including training and sport competitions conducted by a recognized national or provincial sport organization. This includes indoor and outdoor non-team sport competitions that can be played while maintaining physical distancing and without spectators, such as tennis, track and field and horse racing.
• Animal services, specifically pet care services, such as grooming and training, and regular veterinary appointments.
• Indoor and outdoor household services that can follow public health guidelines, such as housekeepers, cooks, cleaning and maintenance.
• Lifting essential workplace limits on construction.
• Allowing certain health and medical services to resume, such as in-person counselling and scheduled surgeries based on the ability to meet pre-specified conditions as outlined in A Measured Approach to Planning for Surgeries and Procedures During the COVID-19 Pandemic, as well as resuming professional services such as shifting Children's Treatment Centres from virtual to in-person.

• Dentists
• Massage Therapists
• Optometrists
• Chiropractors
• Physiotherapists
• Psychologists
• Dietitians
• Denturists
• Midwives

Friday, June 12, 2020

Stage 2 of the "Framework for re-opening our Province" begins for Waterloo Region

Ontario will be taking a regional approach to move into Stage 2. As directed by the province, each region will be permitted to enter Stage 2 when safe to do so as public health criteria outlined in the framework are met. Waterloo Region has been identified to begin to implement Stage 2 of the framework.

While Stage 2 businesses and workplaces can open as soon as June 12, dates and approaches may vary based on each community's local needs and the ability of each business or service to meet workplace safety guidelines and public health advice. Please be patient while our businesses navigate the regulations and slowly reopen to the public. See below for a list of establishments that will be able to open under stage 2:

• Personal Care Services
• Personal Services
• Restaurants & Bars
• Shopping Malls & Centres
• Photography
• Film & TV
• Tour & Guide Services
• Water Recreational Facilities
• Outdoor Recreational Facilities
• Beaches, Parks & Camping
• Outdoor Recreational Team Sports
• Drive-in & Drive-thru Venues
• Weddings, Funerals and Similar Gatherings
• Libraries
• Community Centres
• Attractions & Heritage Institutions
• Small Outdoor Events

Friday, July 17, 2020

Stage 3 of the "Framework for re-opening our Province" begins for Waterloo Region

On Monday, July 13, 2020, the Ontario government announced that nearly all businesses and public spaces will reopen in Stage 3 of the province's reopening framework in 24 health regions throughout Ontario,  beginning on Friday, July 17.  

As part of the Stage 3 reopening, Ontario will be increasing gathering limits for those regions entering the next stage to the following:

• Indoor gathering limits will increase to a maximum of 50 people;
• Outdoor gathering limits will increase to a maximum of 100 people;
• Gathering limits are subject to physical distancing requirements.

Public gathering limits apply to indoor and outdoor events, such as community events or gatherings, concerts, live shows, festivals, conferences, sports and recreational fitness activities, fundraisers, fairs, festivals or open houses. A two metre distance must still be maintained at such events.

The Chief Medical Officer of Health, public health experts and other officials have advised the following, high-risk places and activities are not yet safe to open, even if a region has entered Stage 3, due to the likelihood of large crowds congregating, difficulties with physical distancing, or challenges maintaining the proper cleaning and sanitation required to prevent the spread of COVID‑19:

• Amusement parks and water parks;
• Buffet-style food services;
• Dancing at restaurants and bars, other than by performers hired by the establishment following specific requirements;
• Overnight stays at camps for children;
• Private karaoke rooms;
• Prolonged or deliberate contact while playing sports;
• Saunas, steam rooms, bath houses and oxygen bars;
• Table games at casinos and gaming establishments;
• Strip clubs (as of September 26, 2020).

For more information on the restrictions that will remain in place during Stage 3, as well as the public health guidance necessary to keep the people of Ontario safe, visit Ontario.ca/reopen.

Unmonitored and private social gatherings include functions, parties, dinners, gatherings, BBQs or wedding receptions held in private residences, backyards, parks and other recreational areas.

The new limit on the number of people allowed to attend an unmonitored private social gathering across the province is:

• 10 people at an indoor event or gathering (previous limit of 50); or
• 25 people at an outdoor event or gathering (previous limit of 100).

Indoor and outdoor events and gatherings cannot be merged together. Gatherings of 35 (25 outdoors and 10 indoors) are not permitted.

Effective at 12:01 a.m. on Saturday, September 26:

• restaurants, bars and other food and drink establishments (including nightclubs) must:
  • stop selling alcohol at 11 p.m.
  • prohibit the consumption of alcohol between 12:00 a.m. and 9:00 a.m. by anyone, including employees
  • close by 12:00 a.m.
  • remain closed until 5:00 a.m., except for takeout or delivery
• all strip clubs must remain closed
• businesses and organizations must comply with any advice, recommendations and instructions issued by the Office of the Chief Medical Officer of Health on screening for COVID-19

The provincial government has enacted a State of Emergency - Effective January 13, 2021 at 12:01 a.m., the government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work. This order and other new and existing public health restrictions are aimed at limiting people's mobility and reducing the number of daily contacts with those outside an immediate household. In addition to limiting outings to essential trips, all businesses must ensure that any employee who can work from home, does work from home.

The government will enact the following additional public health measures:

• Outdoor organized public gatherings and social gatherings are further restricted to a limit of five people with limited exceptions. This is consistent with the rules during the lockdown during the first wave of COVID-19 in spring 2020 and will allow individuals and families to enjoy time outdoors safely.
• Individuals are required to wear a mask or face covering in the indoor areas of businesses or organizations that are open. Wearing a mask or face covering is now recommended outdoors when you can't physically distance more than two metres.  
• All non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 a.m. and close no later than 8 p.m. The restricted hours of operation do not apply to stores that primarily sell food, pharmacies, gas stations, convenience stores, and restaurants for takeout or delivery.
• Non-essential construction is further restricted, including below-grade construction, exempting survey.

For more information on this order and how it may affect you or your business, please visit the provincial website at: https://covid-19.ontario.ca/

Based on a general improvement in trends of key indicators, including lower transmission of COVID-19, improving hospital capacity, and available public health capacity to conduct rapid case and contact management, Waterloo Region will be moving back to the Framework on Tuesday, February 16, 2021 at 12:01 a.m. and will no longer be subject to the Stay-at-Home order.

After returning to the Framework, public health regions will stay in their level for at least two weeks at which time, the government will assess the impact of public health and workplace safety measures to determine if the region should stay where they are or be moved to a different level. Public health regions will move up through the levels, if necessary, based on the set indicators and thresholds outlined in the Framework.

For more information about what this means for our community, please visit the provincial COVID measures and advice webpage.

Thursday, April 1, 2021 - The province of Ontario uses the Emergency Brake system to stop the spread of Covid

The Ontario government, in consultation with the Chief Medical Officer of Health and other health experts, is imposing a provincewide emergency brake as a result of an alarming surge  in case numbers and COVID-19 hospitalizations across the province. The provincewide emergency brake will be effective Saturday, April 3, 2021, at 12:01 a.m. and the government intends to keep this in place for at least four weeks.

For more information about what this means for our community, please visit the provincial COVID measures and advice webpage.

Effective Thursday, April 8, 2021 at 12:01 a.m., the government is issuing a province-wide Stay-at-Home order requiring everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely.

A full list of businesses that are permitted to operate during this stay at home period may be found on the provincial website at:  https://www.ontario.ca/page/enhancing-public-health-and-workplace-safety-measures-provincewide-shutdown

The province has developed numerous resources and information to provide sector specific guidance for keeping employees and workplaces healthy and safe.

The province has also developed a guide for employers looking to develop workplace safety plans. Whether you are currently operating or planning for your workers to return to work, the guide will help you develop a plan to work safely. It will help prepare you to put controls into place to make the workplace safer for everyone. 

You can also view a restaurant specific guide on Updates and resources for food service operators.

If your business requires personal protective equipment (PPE), the Province of Ontario has developed a directory of Workplace PPE Suppliers.  If your business is a manufacturer or supplier of PPE, you may apply to have your business listed in this directory.

Listing of local businesses supplying PPE: 

To have your business added to this listing, please contact our staff at invest@cambridge.ca.

Ontario Made is a celebration of Ontario Manufacturing led by Canadian Manufacturers & Exporters.  Manufacturers are encouraged to add their Ontario Made products to the searchable website and receive a digital Ontario Made logo to promote the very best that the province has to offer.

Please visit the Ontario Made website for further details on how to participate and support Ontario manufacturers.

Canada's COVID-19 Economic Response Plan: Support for Canadians and Businesses (updated October, 2020) - this plan includes:

• Canada Emergency Business Account (CEBA) will increase access to emergency loans (for qualifying businesses) of up to $40,000 that are interest free for the first year, with up to $10,000 of loan forgiveness if certain conditions are met (announced March 27, 2020). On May 19, 2020, the CEBA program was expanded and program criteria amended to allow greater accessibility to sole proprietors and small businesses (amended May, 19, 2020) and the CEBA support is being expanded from $40,000 to $60,000 (announced October 20, 2020).  Applications for this program have been extended to June 5, 2021.
• Canada Emergency Rent Subsidy (CERS) - The Canada Emergency Rent Subsidy (CERS) provides a direct and easy-to-access rent and mortgage subsidy of up to 65% of eligible expenses to qualifying businesses, charities and non-profits. This support is available directly to tenants.  This program has been extended to June 5, 2021.
• Highly Affected Sectors Credit Availability Program (HASCAP) - The Highly Affected Sectors Credit Availability Program (HASCAP) provides businesses heavily impacted by COVID-19, access guaranteed, low-interest loans of $25,000 to $1 million to cover operational cash flow needs.
• Business Credit Availability Program (BCAP) will provide additional support through the Business Development Bank of Canada (BDC) and Export Development Canada (EDC).  This program has been expanded to include mid market businesses with larger financial needs (amended May 11, 2020) and support will be available until June of 2021.
• Regional Relief and Recovery Fund (RRRF) - providing over $1.5 billion through the Regional Relief and Recovery Fund (RRRF) to help more businesses and organizations in sectors such as manufacturing, technology, tourism and others that are key to the regions and to local economies. This fund is specifically targeted to those that may require additional help to recover from the COVID-19 pandemic, but have been unable to access other support measures.

• Black Entrepreneurship Loan Fund - supporting Black business owners and entrepreneurs through the Black Entrepreneurship Loan Fund that will provide loans of between $25,000 and $250,000.

  The Loan Fund will begin accepting applications in May 2021.

• Large Employer Emergency Financing Facility (LEEFF) will provide bridge financing to Canada’s largest employers, whose needs during the pandemic are not being met through conventional financing, in order to keep their operations going. The additional liquidity provided through LEEFF will allow Canada’s largest businesses and their suppliers to remain active during this difficult time, and position them for a rapid economic recovery (announced May 11, 2020).  Applications for LEEFF may be made through the Canada Investment Development Corporation.

** Please note - this is a list of the programs staff receive the most inquiries regarding.  For a comprehensive list of all available programs and supports, please visit the federal economic response plan website.

Coronavirus Disease (COVID-19): Resources for Canadian Businesses

Work-Sharing Program - Temporary special measures for the downturn in business due to COVID-19 and for the forestry, steel and aluminum sector

Ontario's Action Plan:  Responding to COVID-19

Reopening Ontario after COVID-19 - Reopening the province will be gradual and occur in stages, allowing health officials to assess conditions prior to progressing to the next stage (released April 27, 2020).

The Ontario Tourism and Hospitality Small Business Support Grant will provide an estimated $100 million in one-time payments of $10,000 to $20,000 to eligible small businesses including hotels, motels, travel agencies, amusement and water parks, hunting and fishing camps, and recreational and vacation camps including children's overnight summer camps. Businesses must demonstrate they have experienced a minimum 20 per cent revenue decline and have less than 100 employees to qualify. Any small businesses that received the Ontario Small Business Support Grant will not be eligible for this new grant. (announced March 29, 2021)

COVID-19: Tackling the Barriers - The province has launched a portal to allow businesses to request temporary changes in rules and regulations in an effort to remove barriers that are hindering business and negatively impacting Ontario's supply chain. Businesses working to retool their operations to produce health-related products, or those that want to continue their operations in this new environment of physical distancing, can submit any potential roadblocks to the website (announced April 28, 2020)

Workplace Health and Safety Resources - Ontario is releasing safety guidelines to protect workers, customers and the general public from COVID-19 as it prepares for a gradual reopening of the provincial economy. Sector guidelines contain recommendations and tips for employers on how to keep workers safe on the job.

Eligible businesses are able to claim grants of up to $1,000 to cover the unexpected costs relating to the procurement of Personal Protective Equipment (PPE).  To see if your business is eligible and to apply for a PPE grant, please visit the provincial business support webpage.

Waterloo Region entered the Control stage of the provincial framework on Monday, November 23, 2020 and in recognition of the hardships this places on certain industries, eligible businesses will be able to apply to the province for rebates on 

• municipal and education property taxes
• energy costs, including electricity and natural gas (or where natural gas is not available, propane and heating oil)
• More information on rebates for businesses located in communities falling into Control or Lock Down categories of the provincial framework may be found on the Ontario business support webpage.

** Please note - this is a list of the programs staff receive the most inquiries regarding.  For a comprehensive list of all available programs and supports, please visit the provincial economic response plan website.

Digital Main Street Program

The Ontario government, in partnership with the federal government, is helping small businesses reach more customers through the Digital Main Street platform. It is a $57-million program which will help up to 22,900 Ontario businesses create and enhance their online presence and generate jobs for more than 1,400 students.

Through the $57-million contribution to the Digital Main Street platform, businesses will be able to take advantage of three new programs to support their digital transformation:

• ShopHERE powered by Google will leverage Ontario's strengths by hiring highly skilled and trained students to build and support the launch of online stores for businesses that previously did not have the capacity to do so themselves. The core goal will be to help small businesses compete and grow, in a world that is increasingly online, and help them recover as quickly as possible following COVID-19.

• Digital Main Street Grant will help main street small businesses be digitally more effective. Through a $2,500 grant administered by the Ontario BIA Association, small businesses will be able to adopt new technologies and embrace digital marketing. Municipalities, Chambers of Commerce, and Business Improvement Areas (BIAs) can apply for a Digital Service Squad grant, which will allow them to establish teams to provide personalized, one-on-one support.

• Future-Proofing Main Street will provide specialized and in-depth digital transformation services and support that helps existing main-street firms adapt to changes in their sector and thrive in the new economy. By leveraging teams of digital marketing professionals and talented students, these firms will be able to create new online business models, develop and implement digital and e-commerce marketing strategies, and maximize digital tools, platforms and content.

For more information regarding these grants, please visit Digital Main Street.

COVID-19 Collaboration Platform

FedDev Economic Development Newsletter and Resources

Regional Relief and Recovery Fund - Priority may be given to SMEs in the manufacturing, technology, tourism and other sectors key to the region, that are major employers in small communities or that support the government’s commitment to underrepresented groups.

Financial Support for Entrepreneurs Impacted by Coronavirus

Business Continuity Plan and Templates for Entrepreneurs 

Webinar:  How to cope with the impacts of COVID-19 on your business

Region of Waterloo

The Region of Waterloo, all seven area municipalities, Waterloo EDC (Waterloo Region Economic Development Corporation) the Greater K-W Chamber of Commerce, Cambridge Chamber of Commerce, Communitech, and local partners have created the Business and Economic Support Team of Waterloo Region (BESTWR) to help all types of local businesses cope with challenges caused by COVID-19.

Stats and Self Assessment Tool

Guidelines for Food Premises COVID-19 (released March 20, 2020)

Guidelines for Personal Service Settings Covid-19 (released March 20, 2020)

Canadian Business Resilience Network

Chamber Business Ready - This project was founded through the teamwork of the BESTWR. As the Ontario government has begun easing up on some restrictions and businesses are starting to re-open, this new training platform, Chamber Business Ready, has been pre-loaded with training to keep you up to date on the Region’s guidelines.

You can expect to find the latest training content such as hand hygiene for office and frontline workers, how to protect yourself from viruses, mental health resources, and tips for working from home. New content will continually be added and updated as guidelines change.

Ask the Expert! - Held online every Tuesday and Thursday from 2-3 p.m., Ask the Expert provides business operators the opportunity to receive free advice and guidance from a variety of professionals surrounding issues they may be having trying to steer their way through Federal and Provincial support programs. Ask the Expert is produced in collaboration between the Cambridge Chamber of Commerce, the Greater KW Chamber of Commerce and Chamber Check (powered by Axonify).